Do you still need a traditional phone system? Wouldn’t it be useful to handle your business calls within Microsoft Teams instead? With direct routing, that’s exactly what we can do for you – creating a cost-effective solution that integrates all your business communications into one unified system.
Features and Benefits of using Microsoft Teams as a phone system
Microsoft Teams is a reliable and efficient unified communications tool, and enabling audio calls will help your business to integrate all communications into one centralised system.
Direct routing for Microsoft Teams is a cost-effective solution for businesses.
- Typically, each line is more than 50% cheaper than a traditional ISDN or analogue line
- Free calls to national and mobile numbers, thanks to generous monthly call allowances
- International numbers are available from 38 different countries, so if you make a lot of calls overseas, you’ll benefit from a greatly reduced rate
- One carrier for all business locations
- With your phone system in the Cloud, disaster recovery is simple and your employees can make and receive calls from anywhere
- Seamlessly transfer your existing ISDN or analogue numbers to connect directly to Microsoft Teams, and you won’t notice a thing
- Add new lines and numbers within minutes!
- Make and receive external phone calls from any device running Teams
- Collaborate more easily, integrating audio calls and voicemails with messaging and video calls
- Remote working from any location
- Scalability – can support your business as it grows.
How does Microsoft Teams direct routing work?
Direct routing enables you to use Microsoft Teams as a phone system. You can make and receive external business calls in the Cloud, on any device, while logged in to your Teams account.
- Traditional business phone lines use a Private Branch Exchange (PBX) system which is likely to be physically located on the premises
- Direct routing for Microsoft Teams doesn’t need this physical equipment. It connects to the internet to provide a PSTN (Public Switched Telephone Network) in the Cloud instead.
- Your Microsoft Phone System connects to the PTSN using a third-party telephony provider.
What you need to get started
It’s simple to set up. Here’s what your business needs to implement Microsoft Teams as a phone system:
- An internet connection
- Microsoft Teams as an internal communications tool -ou may already be using this to exchange messages and documents
- A Microsoft Audio Calls and Phone System licence for every user
- A reliable third-party carrier
- Telecommunications professionals (like Intuity) who can configure the system and port your existing numbers over to Teams.
Why Choose Intuity Communications?
Intuity Communications supplies and supports telecommunications systems for organisations of 30 to 3,000+ users in Hertfordshire, Bedfordshire, Buckinghamshire, Cambridgeshire, London and the southeast of the UK.
We offer a low-cost solution to migrate your existing lines and numbers to connect directly to Microsoft Teams. And what’s more, we will make the process very simple.