Cookie Policy

Organisation: Intuity Communications Ltd

Website: www.intuitycomms.com

Effective date: 20 August 2026

Last reviewed: 20 August 2026

Next review: 20 August 2027, or earlier following a material change to our website, analytics services or applicable law.

Cookie and privacy contact: info@intuitycomms.com

1. About this policy

This Cookie Policy explains how Intuity Communications Ltd uses cookies and similar technologies when you visit our website.

It should be read alongside our Privacy Policy , which explains how we collect, use and protect personal information more generally.

UK rules governing cookies and similar technologies are primarily contained in the Privacy and Electronic Communications Regulations 2003 (PECR). Where information collected through these technologies is personal data, the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018 may also apply.

The rules relating to cookies and similar technologies have also been updated by the Data (Use and Access) Act 2025.

2. What are cookies and similar technologies?

Cookies are small files that websites can store on your computer, phone, tablet or other device.

They can be used to make a website work, remember choices, maintain security and understand how visitors use a website.

Similar technologies can include:

  • Browser or local storage.
  • Pixels and tracking tags.
  • Scripts.
  • Device information.
  • Identifiers.
  • Other technologies that store information on, or access information from, your device.

This policy refers to these collectively as cookies and similar technologies.

3. How Intuity uses cookies

We keep our use of cookies and similar technologies to the minimum reasonably required to operate, secure and improve our website.

We currently use them for the following main purposes:

Essential website functions

These technologies help the website operate correctly and securely. They may also be used to remember privacy choices, support forms, prevent misuse or provide functions specifically requested by a visitor.

Website analytics

With your permission, we use Google Analytics 4 to understand how people use the Intuity website.

This helps us identify useful pages, understand website journeys, measure general website performance and improve our content and services.

Google Analytics does not start through our optional analytics setting until you choose to accept analytics.

We do not use Google Analytics information for the purpose of directly identifying individual website visitors.

Security and technical operation

Our website hosting, content delivery and security services may use technologies that are necessary to protect the website, manage traffic, detect malicious activity or maintain reliable operation of the service.

4. Cookie categories

Category What it does Consent position
Strictly necessary Operates and secures the website, provides requested functions and remembers privacy choices. Consent is not normally required where an applicable legal exception applies.
Analytics Helps us understand website visits, pages viewed, traffic sources and general website usage. Intuity currently requires your permission before optional Google Analytics starts.
Functional Remembers settings or preferences that improve website functionality. Consent or an applicable legal exception may be required depending on the purpose.
Marketing May be used for advertising, remarketing, conversion tracking or personalised marketing. Consent is required before these technologies are activated.

At the date of this policy, Intuity does not intentionally use the website to set cookies for personalised advertising, behavioural advertising or remarketing.

If we introduce these technologies in future, we will update this policy and obtain consent where required before they are activated.

5. Cookies currently used

Cookie or technology Provider Purpose Category Duration
Cookie preference information Intuity Communications / website consent system Remembers whether you have accepted or rejected optional analytics so that we do not repeatedly ask you to make the same choice. Strictly necessary Retained only for as long as reasonably necessary to remember your privacy choice, or until you clear your browser information or change your preference.
_ga Google Analytics Helps distinguish website visitors for statistical reporting. Analytics Up to two years by default, although browser restrictions may result in a shorter period.
_ga_<container-id> Google Analytics Helps Google Analytics maintain information about a website session and website usage. Analytics Up to two years by default, although browser restrictions may result in a shorter period.

The cookie preference may be stored using a cookie or browser storage depending on the version of the website and consent system in use.

Google Analytics may change the technical name of the second analytics cookie according to the Analytics property or measurement configuration used by the website.

6. Google Analytics

We use Google Analytics 4 to help us understand how the Intuity website is being used.

Information collected may include:

  • Pages visited.
  • Approximate geographical information.
  • Device and browser information.
  • How a visitor reached the website.
  • General interaction with website pages.
  • Session information.
  • Website performance information.

We use this information to produce statistical reports and improve our website, content and services.

Google Analytics may process information using Google's systems and infrastructure. Where personal information is processed outside the United Kingdom, appropriate data protection safeguards are required.

Our Privacy Policy contains further information about the way we handle personal information and international data transfers.

7. Consent and your privacy choices

When you first visit the Intuity website, you are given a choice about optional analytics.

You can choose:

  • Reject optional – optional Google Analytics cookies will not be activated.
  • Accept analytics – Google Analytics may be activated and analytics cookies may be stored on your device.

Rejecting optional analytics does not prevent you from using the main Intuity website.

Strictly necessary technologies may still operate because they are required to provide the website, maintain security, remember your privacy choice or provide a service that you request.

Where consent is required, we do not intentionally set the relevant non-essential cookies before you provide that consent.

8. Changing your choice

You can withdraw or change your cookie choice at any time using the privacy or cookie settings available on the Intuity website.

Withdrawing consent does not make previous processing based on valid consent unlawful.

You can also remove previously stored cookies through your browser's privacy or cookie settings.

9. UK cookie exceptions

UK law permits certain cookies and similar technologies to be used without consent in defined circumstances.

These may include technologies that are:

  • Strictly necessary to provide a service requested by the visitor or provide essential security and technical functions.
  • Required for communications where storage or access is necessary solely to transmit a communication.
  • Used for limited statistical purposes where the legal conditions for that exception are met.
  • Used to adapt website appearance or functionality to a user's preference where the relevant legal conditions are met.

Statistical and preference-related exceptions are subject to specific legal requirements, which can include providing clear information and an appropriate way for users to object.

Although a statistical exception may be available for some limited forms of website analytics, Intuity currently operates its optional Google Analytics service on a consent basis.

10. Third-party content and services

Our website may contain links to third-party websites or services, including social media platforms, technology suppliers, partners and other organisations.

Following a normal link to another website may result in that website setting its own cookies or using other tracking technologies.

Those websites are responsible for their own cookie and privacy practices. Intuity does not control cookies placed directly by third-party websites after you leave our website.

Where we embed third-party content directly within an Intuity webpage, we will take reasonable steps to prevent non-essential tracking technologies from being activated before the required permission has been obtained.

11. Managing cookies through your browser

Most web browsers allow you to view, delete or block cookies.

You can normally find these options in your browser's privacy, security or website settings.

Browser controls can also be used to delete existing Google Analytics cookies.

Blocking all cookies may affect some website functions, particularly where a cookie or similar technology is required to provide a feature that you have requested.

12. Personal information

Some information collected using cookies or analytics technologies may constitute personal data.

Where this applies, we process that information in accordance with applicable UK data protection law and our Privacy Policy.

We use appropriate technical and organisational measures to protect personal information and do not sell website visitor information to third parties.

13. Changes to this Cookie Policy

We may update this Cookie Policy where there are changes to:

  • Our website.
  • Analytics services.
  • Hosting or security suppliers.
  • Cookie technologies.
  • Our use of third-party services.
  • Applicable law or regulatory guidance.

We will update the effective or review date when material changes are made.

We also periodically review the cookies and technologies used by the website to ensure that the information in this policy remains accurate.

14. Contact us

If you have any questions about our use of cookies or personal information, please contact:

Intuity Communications Ltd

Email: info@intuitycomms.com

Website: www.intuitycomms.com

You can also obtain information and guidance about cookies, data protection and your information rights from the UK Information Commissioner's Office (ICO): ico.org.uk/for-the-public/online/cookies/