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Intuity Communications social value

Supporting people, communities and the environment

Intuity has supported charities, schools, grassroots sports teams and community organisations throughout its history, including during the period when the company was known as Support UK.

View our stories

Our approach

Social value built around useful, lasting support

Intuity focuses on practical action that can make a genuine difference. Some activities are long-running partnerships, while others respond to a particular need identified by a charity, school or community organisation.

Long-term local relationships

Priority is given to sustained support where Intuity can build a useful relationship with a local team, school, charity or community organisation.

Practical contributions

Support may include sponsorship, donations, equipment, in-kind help, staff involvement, awareness activity or operational assistance.

Clear evidence

Activities are supported by appropriate records such as public articles, beneficiary confirmation, photographs, agreements, invoices or published policies.

Better measurement

For new activities, Intuity aims to record who benefited, what was delivered, the value or time contributed and the feedback or outcome achieved.

Community and environmental activity

Our social value stories

Each story records the beneficiary, purpose, contribution, reported outcome and supporting evidence. Where an older public article is incomplete, the limitation is clearly stated rather than filled with assumptions.

Current activity – seventh consecutive year Seventh consecutive year supporting Knebworth girls’ under-14 football Intuity Communications Girls’ sport and opportunity Active annual partnership
Knebworth girls football team wearing their Intuity-sponsored kit before a league match
Knebworth Lionesses wearing their Intuity-sponsored kit. Original image published by Intuity Communications. View original post

Intuity has continued its sponsorship and support of the Knebworth girls’ under-14 football team for a seventh consecutive year, demonstrating a sustained commitment to local grassroots sport and opportunities for girls to participate and develop through football.

Beneficiary Players, coaches and families connected with the Knebworth girls’ under-14 team.
Location Knebworth, Hertfordshire

Need and purpose

Grassroots teams depend on dependable local backing to maintain participation, team identity, development and visibility. Intuity’s objective is to provide continuity rather than a single one-off contribution.

Contribution and delivery

  • Annual sponsorship and practical support renewed for the seventh consecutive year.
  • Long-term association maintained with a local girls’ team as players progress through youth football.
  • Continued visibility for girls’ grassroots sport through Intuity’s community communications.

Reported outcomes

  • One local girls’ team supported during the current year.
  • Seven consecutive years of sponsorship and support completed.
  • A sustained relationship that provides stronger evidence of community commitment than a one-off donation.

Measures recorded

  • Teams supported: 1
  • Consecutive years supported: 7
  • Review frequency: annual
  • Primary measure: confirmed annual renewal and team participation

Supporting evidence

Annual sponsorship records, team communications, photographs or kit references where available, and Intuity’s public social communications.

Evidence available: Company-confirmed current delivery

Future record keeping

Continue annual review and record the season, contribution, beneficiary reach, staff involvement and supporting evidence so future reporting can show both continuity and measurable delivery.

View the original Knebworth team post
Current activity – third consecutive year Three consecutive years supporting Herts Air Ambulance Intuity Communications Emergency health and community resilience Active annual support

Intuity has supported Herts Air Ambulance for the past three years, helping to sustain a charity-led emergency service that provides rapid pre-hospital care to people facing life-threatening illness or injury.

Beneficiary Essex & Herts Air Ambulance and the communities that rely on its emergency response service.
Location Hertfordshire and the wider Essex and Hertfordshire service area

Need and purpose

Air ambulance services rely on charitable support to help fund rapid clinical response, specialist teams and lifesaving equipment. Intuity’s objective is to provide repeat support to a service with direct community-wide benefit.

Contribution and delivery

  • Charitable support maintained for three consecutive years.
  • The relationship is treated as ongoing community support rather than a single campaign.
  • The activity complements Intuity’s wider support for health, wellbeing and local resilience causes.

Reported outcomes

  • One emergency-response charity supported in the current year.
  • Three consecutive years of support completed.
  • Support directed towards a service benefiting communities across Hertfordshire and neighbouring areas.

Measures recorded

  • Charities supported: 1
  • Consecutive years supported: 3
  • Review frequency: annual
  • Primary measure: confirmed annual contribution and evidence of support

Supporting evidence

Company charitable-giving records, payment or fundraising evidence where applicable, and public company communications.

Evidence available: Company-confirmed current delivery

Future record keeping

Continue to document the annual contribution, method of support, beneficiary confirmation and any staff fundraising or volunteering so the impact record becomes increasingly measurable.

2022 onwards – published plan and continuing action Measured carbon reduction and Net Zero commitment Intuity Communications Environmental responsibility Published and ongoing
Intuity Communications carbon reduction and Net Zero activity

Intuity published a formal Carbon Reduction Plan using 2021 as the baseline year. The plan records emissions, identifies reduction measures and commits the company to Net Zero through operational reductions, green energy and carbon-removal activity.

Beneficiary Customers, employees, supply-chain partners and the wider environment.
Location UK-wide business operations

Need and purpose

Public-sector buyers increasingly require suppliers to understand, reduce and report emissions connected with contract delivery. Intuity’s objective is to maintain a transparent baseline and use measurable reductions rather than unsupported environmental claims.

Contribution and delivery

  • A board-approved Carbon Reduction Plan was published on 5 December 2022.
  • The plan uses a recognised carbon-reporting structure and references the GHG Protocol reporting approach.
  • Reduction measures include switching to green energy and addressing unavoidable emissions through carbon-removal investment.
  • The Intuity website publicly identifies the business as a Net Zero Company.

Reported outcomes

  • 2021 baseline emissions reported at 5.01 tCO₂e.
  • 2022 emissions reported at 4.53 tCO₂e.
  • A recorded reduction of 0.48 tCO₂e, approximately 9.6%, between the reported baseline and 2022 total.
  • The published plan set a target of 2 tCO₂e by 2025 and a commitment to Net Zero by 2025.

Measures recorded

  • Baseline year: 2021
  • Baseline emissions: 5.01 tCO₂e
  • 2022 emissions: 4.53 tCO₂e
  • Recorded reduction: 0.48 tCO₂e
  • Reporting measure: tonnes of carbon dioxide equivalent

Supporting evidence

Published Carbon Reduction Plan, board sign-off, emissions calculations and public website statements.

Evidence available: Published primary evidence

Future record keeping

Maintain annual emissions evidence, record contract-specific carbon impacts where proportionate, and report reductions using tonnes of carbon dioxide equivalent and supporting calculations.

Read the published Carbon Reduction Plan
16 December 2020 Christmas support for Happy Days Children’s Charity and Herts Young Homeless Intuity Communications Children, families and homelessness Completed charitable support

During the coronavirus period, Intuity continued its established approach of replacing corporate Christmas cards and gifts with charitable support. The public record names Happy Days Children’s Charity and Herts Young Homeless as beneficiaries.

Beneficiary Children and families supported by Happy Days Children’s Charity, and young people experiencing or at risk of homelessness in Hertfordshire.
Location Hertfordshire and wider UK beneficiary communities

Need and purpose

The coronavirus period created additional hardship for families and vulnerable young people. The objective was to redirect discretionary corporate Christmas spending into organisations delivering direct support.

Contribution and delivery

  • Corporate Christmas cards and gifts were replaced with charitable support.
  • Two named organisations were supported through the 2020 Christmas initiative.
  • The decision and beneficiaries were shared publicly to promote the causes and maintain transparency.

Reported outcomes

  • Two charitable organisations supported.
  • Business expenditure redirected from corporate gifts to community benefit.
  • Public awareness raised through Intuity’s social channels.

Measures recorded

  • Named beneficiary organisations: 2
  • Delivery period: Christmas 2020
  • Primary evidence: public social post and company giving records

Supporting evidence

Public Intuity Facebook record dated 16 December 2020 and supporting company donation records.

Evidence available: Public social record

Future record keeping

Where this type of giving is repeated, record the amount or in-kind value, intended use, beneficiary acknowledgement and any measurable reach reported by the charities.

View the original Christmas charity post
9 December 2019 Partnership with Garden City Rugby under-16s Intuity Communications Youth sport and community Completed partnership record

The company news archive records a partnership with the Garden City Rugby under-16 team, supporting local grassroots sport and youth participation.

Beneficiary Players, coaches and families connected with the Garden City Rugby under-16 team.
Location Hertfordshire

Need and purpose

Youth teams rely on community partners to support participation, development and team activity. The partnership formed part of Intuity’s wider commitment to local causes.

Contribution and delivery

  • A formal community partnership with the under-16 team was publicly announced.
  • The partnership associated Intuity with local youth development through sport.

Reported outcomes

  • One local youth sports team supported.
  • Public visibility provided to the team and the value of grassroots participation.

Measures recorded

  • Teams supported: 1
  • Age group: under-16
  • Primary evidence: dated company news archive entry

Supporting evidence

Intuity news archive entry published on 9 December 2019. The original full article is not consistently available on the current website.

Evidence available: Dated public archive record

Future record keeping

For future sports partnerships, retain agreements, contribution values, team confirmation, photographs and annual outcome information.

View the Intuity news archive
18 July 2019 – ongoing commitment Signing and maintaining the Armed Forces Covenant Intuity Communications Armed Forces community and employment Formal continuing pledge

Intuity formally committed to supporting serving personnel, reservists, veterans, service leavers, military families and local cadet organisations through fair treatment, employment support and practical flexibility where possible.

Beneficiary Serving personnel, reservists, veterans, service leavers, military spouses and partners, families and cadet organisations.
Location United Kingdom

Need and purpose

Members of the Armed Forces community can face barriers when moving into civilian employment or balancing service and family commitments. Intuity’s objective is to recognise those circumstances and avoid disadvantage.

Contribution and delivery

  • The Covenant was signed for Intuity by Operations Director Mark Bridgman.
  • The pledge includes support for veterans and service leavers seeking employment.
  • It includes flexibility for reservists and service families where operationally possible.
  • It includes promotion of Armed Forces Day and support for local cadet units where possible.

Reported outcomes

  • A published company pledge creates an accountable statement of intent.
  • Recruitment and employment decisions can recognise military skills and service commitments.
  • The commitment provides a clear basis for employment, outreach and community-support activity.

Measures recorded

  • Formal published pledges: 1
  • Beneficiary cohorts named: 6
  • Review measure: employment, flexibility, outreach and cadet-support activity

Supporting evidence

Published Armed Forces Covenant page and signed company pledge.

Evidence available: Published formal commitment

Future record keeping

Record any recruitment, work-experience, mentoring, flexibility or cadet-support activity delivered under the pledge, including participant numbers and hours.

Read the Armed Forces Covenant
1 May 2019 Community engagement with Tonwell St Mary’s Primary School Support UK archive Education and local engagement Completed archive activity

The Support UK-era public news archive records a company visit to Tonwell St Mary’s Primary School as part of the organisation’s local community activity.

Beneficiary Pupils, staff and the school community at Tonwell St Mary’s Primary School.
Location Tonwell, Hertfordshire

Need and purpose

Local school engagement can strengthen links between employers, education and the wider community. The surviving archive confirms the visit but does not retain enough detail to state the specific contribution or outcome.

Contribution and delivery

  • A company visit to the primary school was publicly recorded.
  • The activity is preserved as part of the Support UK social-value history.

Reported outcomes

  • One local education establishment engaged.
  • A dated public record of direct school engagement retained.

Measures recorded

  • Schools engaged: 1
  • Recorded date: 1 May 2019
  • Evidence limitation: original article detail is incomplete

Supporting evidence

Dated Intuity news archive entry. No contribution value or beneficiary count has been added because the original full article detail is not currently verifiable.

Evidence available: Archive record with limited detail

Future record keeping

Future school engagement should record the activity, learning objective, number of pupils or staff reached, volunteer hours, materials supplied and feedback.

Read the Tonwell St Mary’s Primary School story
20 March 2019 Donation and learning visit to Keech Hospice Care Support UK archive Hospice care and family wellbeing Completed donation and visit

Keech Hospice Care was selected as one of three beneficiaries of the company’s Christmas giving initiative. Intuity’s Managing Director Martin Green selected the hospice, and the team visited on 14 March 2019 to present a donation cheque and understand the services provided.

Beneficiary Adults and children with terminal or life-threatening illness, together with their families and carers.
Location Luton and the communities supported by Keech Hospice Care

Need and purpose

Keech relies on fundraising to provide specialist hospice, therapy and family-support services. The original story reported that the hospice cost approximately £16,000 per day to operate at that time.

Contribution and delivery

  • Corporate Christmas cards and gifts were replaced by donations to three chosen charities.
  • A donation cheque was presented during a visit on 14 March 2019.
  • The team met Corporate Partnership Manager Paul Scott and toured adult and children’s facilities.
  • The visit covered day care, complementary therapies, art and music therapy, swimming facilities and hospice gardens.

Reported outcomes

  • One of three Christmas charity donations delivered.
  • Direct engagement with the beneficiary improved staff understanding of the charity’s services and funding needs.
  • The public story raised awareness of hospice care and fundraising requirements.

Measures recorded

  • Donation presentations: 1
  • Beneficiary visits: 1
  • Named Christmas beneficiary charities in the programme: 3
  • Visit date: 14 March 2019

Supporting evidence

Published Intuity article with named participants, visit date, beneficiary description and quoted charity representative.

Evidence available: Published detailed primary record

Future record keeping

For future charity visits, record the donation amount, staff hours, intended use, beneficiary acknowledgement and any reported service reach.

Read the Keech Hospice Care story
5 March 2019 Donation, awareness and fundraising support for PAPYRUS Support UK archive Young-person suicide prevention Completed donation, visit and fundraising support

PAPYRUS Prevention of Young Suicide was chosen by Business Alliance Manager Julia Bunting as one of three beneficiaries of Intuity’s Christmas giving initiative. Julia Bunting and Managing Director Martin Green visited the charity’s London office on 13 February 2019 to present a donation cheque and learn about its work.

Beneficiary Young people at risk of suicide, people concerned about a young person and people affected by suicide.
Location London visit with UK-wide charitable benefit

Need and purpose

PAPYRUS provides suicide-prevention support, education and awareness for young people. The published story explained that its HOPELINE service operated at an estimated cost of around £5 per call at that time.

Contribution and delivery

  • PAPYRUS was selected as one of three Christmas charity beneficiaries.
  • A donation cheque was presented during a visit to the London office on 13 February 2019.
  • The team met Head of Fundraising Hazel Russell to discuss the charity’s work and future plans.
  • Julia Bunting continued support by fundraising for PAPYRUS through the 2019 Virgin London Marathon.

Reported outcomes

  • One of three Christmas charity donations delivered.
  • Direct staff engagement increased understanding of young-person suicide prevention.
  • The public story promoted PAPYRUS, HOPELINE and further fundraising activity.

Measures recorded

  • Donation presentations: 1
  • Beneficiary visits: 1
  • Additional fundraising event identified: 2019 London Marathon
  • Named staff participants: 2

Supporting evidence

Published Intuity article containing the visit date, named staff and charity representative, donation presentation and planned follow-on fundraising.

Evidence available: Published detailed primary record

Future record keeping

Future wellbeing support should capture donations, fundraising totals, staff hours, awareness activity and beneficiary-confirmed outcomes.

Read the PAPYRUS support story
31 May 2018 Donation to another worthy charity Support UK / early Intuity archive Charitable giving Completed archive activity

The company’s May 2018 public news archive records a further charitable donation. The surviving index confirms that the activity took place, but the current public record does not provide enough reliable detail to identify the beneficiary, contribution or outcome.

Beneficiary A charitable organisation named in the original article, which is not reliably available in the current public archive.
Location Not confirmed in the surviving public record

Need and purpose

The activity forms part of the company’s established charitable-giving history. Transparency requires the limitation to be stated rather than adding assumptions about the recipient or value.

Contribution and delivery

  • A distinct charitable donation was publicly recorded on 31 May 2018.
  • The archive entry has been retained in the Social Value record.

Reported outcomes

  • One charitable donation publicly recorded.
  • Historic continuity preserved without inventing missing details.

Measures recorded

  • Recorded charitable activities: 1
  • Recorded date: 31 May 2018
  • Evidence limitation: beneficiary and value not currently verifiable

Supporting evidence

Dated Intuity news archive title. The original article content is not sufficiently available to support further claims.

Evidence available: Archive record with limited detail

Future record keeping

All future donations should retain the beneficiary, date, amount or in-kind value, purpose, acknowledgement and evidence of delivery.

View the Intuity news archive
9 May 2018 Outdoor play area donated to Woolgrove School Special Needs Academy Support UK / early Intuity archive Special education and inclusive play Completed in-kind donation

The Intuity team donated an outdoor play area to Woolgrove School Special Needs Academy. Managing Director Martin Green visited after delivery and the published story reported that pupils were already making good use of the new facility.

Beneficiary Pupils and staff at Woolgrove School Special Needs Academy.
Location Letchworth Garden City, Hertfordshire

Need and purpose

Accessible outdoor play supports activity, social interaction and wellbeing for pupils. The objective was to leave a practical, physical asset that the school community could continue to use.

Contribution and delivery

  • An outdoor play area was supplied as an in-kind donation.
  • The company’s Managing Director visited the school after delivery.
  • The activity was publicly documented with a photograph and company statement.

Reported outcomes

  • One special-needs education establishment supported.
  • One durable outdoor play facility delivered.
  • The published story confirmed that children were already using the play area.

Measures recorded

  • Schools supported: 1
  • Physical community assets delivered: 1
  • Evidence types: article, photograph and leadership visit

Supporting evidence

Published Intuity article, original photograph and Managing Director statement.

Evidence available: Published detailed primary record

Future record keeping

For future in-kind donations, record purchase value, installation date, expected lifespan, number of users reached and beneficiary feedback.

Read the Woolgrove School story

Responsible delivery

How Intuity records and improves social value

Intuity is improving the way it records community and environmental activity so that future stories include consistent information about the contribution made and the benefit achieved.

01

Identify the need

Confirm what the beneficiary needs, who will benefit and the most useful form of support.

02

Record the contribution

Capture sponsorship, donation or in-kind value, staff time, equipment, activity dates and responsible owners.

03

Confirm delivery

Retain appropriate evidence such as agreements, receipts, photographs, public articles and beneficiary acknowledgement.

04

Review the outcome

Seek feedback, record the result and use lessons learned to improve future support.

Armed Forces Covenant Carbon Reduction Plan Modern Slavery Policy
Support UK archive

Preserving the company’s earlier community history

Some older story titles and publication dates remain visible in the Intuity news archive even where the complete original article is no longer consistently available. These activities are included as part of the company’s history, but missing donation amounts, beneficiary numbers or results have not been estimated.

Working with our communities

Talk to Intuity about community support and partnerships

We welcome contact from charities, schools, community organisations and customers interested in responsible local partnerships connected with communications and technology.

Contact Intuity 0345 241 1521