Support UK’s mission is to be THE trusted advisor for our client’s communications infrastructure.
We have earnt a strong reputation through trust, honesty, customer focus and premium product offerings. In December 2017 we were delighted to announce our partnership with Liquid Voice, to provide their call recording solutions.
With over 12 billion telephone calls taking place each day, it has never been more important for organisations to keep records of their interaction with customers. Installing an efficient recording solution will ensure the delivery of the best possible customer service, as well as providing a layer of protection to rapidly resolve any possible disputes and guarantees compliance. Whatever the size of your organisation, imagine having a scalable, intuitive and feature rich solution that will fulfil your company needs and your technology strategy. Liquid Voice call recording can work with any current or future telephony system or you can opt for a solution as a service. The Liquid Voice solutions give you the peace of mind that you are taking care of your customer’s sensitive data and are fully PCI/DSS compliant.
Call recording is an area of massive growth and within a year, we have achieved Liquid Voice’s Gold Partner status. We are not stopping there, having recently become one of three Liquid Voice installation partners and it is the intention that we will become a training and development partner later this year, to test the exciting new products that Liquid Voice will be announcing. Platinum partner status is within our grasp and is very achievable by the end of 2019.
Martin Green, Support UK’s Managing Director commented “we are delighted with the partnership we have formed with Liquid Voice. It is refreshing to work with such an agile company, that places a huge emphasis on customer needs. Our Gold Partner status comes with financial benefits that we are able to pass onto our customers, making us highly competitive in the call recording arena”.